Apply Now: Concentrix - Customer Support Representative (Remote)
Posted 2025-09-12
Remote, USA
Full Time
Immediate Start
Join a team that's making a tangible difference. We're seeking a Concentrix - Customer Support Representative! Based in Remote, this position puts you in a prime location for professional and personal growth. This position requires a strong and diverse skillset in relevant areas to drive success. Your contribution will be valued, with a compensation package starting at a competitive salary.
This is a work at home position. We will provide the equipment required for the job, should you qualify. The Customer Service Representative - may perform some/all of the following tasks:
• Answers inquiries by clarifying desired information; researching, locating, and providing information...
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
• Fulfills requests by clarifying desired information; completing transactions; forwarding requests
• Maintains call center database by entering information and document customer interaction
• Updates job knowledge by participating in educational opportunities and knowledge management
• Answers inquiries by clarifying desired information; researching, locating, and providing information.
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
• Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
• Maintains call center database by entering information and document customer interaction.
• Updates job knowledge by participating in educational opportunities and knowledge management.
• Develops appropriate reporting requirements by supervisor or manager
• Handles Subject Matter Expert inquiries and assist other team members
• Assists in the training of new-hires and assist in quality assurance activities
• **We are not able to hire residents in the following states: Alaska, California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Montana, New Jersey, New York, Oregon, Virginia, Washington DC, or Washington Apply Job!
We Want to Hear From You!If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.
This is a work at home position. We will provide the equipment required for the job, should you qualify. The Customer Service Representative - may perform some/all of the following tasks:
• Answers inquiries by clarifying desired information; researching, locating, and providing information...
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
• Fulfills requests by clarifying desired information; completing transactions; forwarding requests
• Maintains call center database by entering information and document customer interaction
• Updates job knowledge by participating in educational opportunities and knowledge management
• Answers inquiries by clarifying desired information; researching, locating, and providing information.
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
• Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
• Maintains call center database by entering information and document customer interaction.
• Updates job knowledge by participating in educational opportunities and knowledge management.
• Develops appropriate reporting requirements by supervisor or manager
• Handles Subject Matter Expert inquiries and assist other team members
• Assists in the training of new-hires and assist in quality assurance activities
• **We are not able to hire residents in the following states: Alaska, California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Montana, New Jersey, New York, Oregon, Virginia, Washington DC, or Washington Apply Job!
We Want to Hear From You!If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.