American express remote jobs virtual customer care professional
Posted 2025-09-12
Remote, USA
Full Time
Immediate Start
Job Highlights:Compensation: a competitive salaryCompany: PathremotenetwfhLocation: RemotePosition: American Express Remote Virtual Customer Care ProfessionalStart Date: Immediate openings available
American Express is seeking Virtual Customer Care Professionals to join our dynamic team. As a Virtual Customer Care Professional, you will be responsible for delivering exceptional customer service to our valued card members. This is a remote position, allowing you to work from the comfort of your own home while providing world-class service to our customers.
Key Responsibilities:
• Handle inbound customer inquiries via phone, email, and chat channels.
• Assist card members with account inquiries, billing issues, and general questions about American Express products and services.
• Provide personalized recommendations and solutions to meet the unique needs of each customer.
• Utilize effective communication and problem-solving skills to resolve customer concerns in a timely and efficient manner.
• Adhere to company policies and procedures while maintaining a high level of professionalism and customer satisfaction.
Required Skills and Qualifications:
• Excellent verbal and written... communication skills.
• Strong interpersonal skills with the ability to build rapport and establish positive relationships with customers.
• Previous experience in customer service or a related field preferred.
• Proficiency in computer navigation and multitasking.
• Ability to work independently and collaboratively in a remote team environment.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
Experience:
• Previous experience in customer service or a related field preferred.
Working Hours:
• Flexible scheduling including evenings, weekends, and holidays.
Knowledge Skills and Abilities:
• Strong problem-solving skills.
• Ability to navigate computer systems efficiently.
• Excellent time management skills.
Benefits:
• Competitive salary with performance-based incentives.
• Comprehensive benefits package including health, dental, and vision insurance.
• Retirement savings plan with employer match.
• Paid time off and holiday pay.
• Career development opportunities and ongoing training.
Why Join American Express: Joining American Express means becoming part of a global team dedicated to excellence and innovation in the financial services industry. We offer a supportive work environment where your contributions are valued, and your potential for growth is limitless. As a Virtual Customer Care Professional, you will have the opportunity to make a meaningful impact while enjoying the flexibility and convenience of remote work.
How to Apply: To apply for the Virtual Customer Care Professional position at American Express, please visit our careers page Apply Job!
Submit Your ApplicationSeize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.
American Express is seeking Virtual Customer Care Professionals to join our dynamic team. As a Virtual Customer Care Professional, you will be responsible for delivering exceptional customer service to our valued card members. This is a remote position, allowing you to work from the comfort of your own home while providing world-class service to our customers.
Key Responsibilities:
• Handle inbound customer inquiries via phone, email, and chat channels.
• Assist card members with account inquiries, billing issues, and general questions about American Express products and services.
• Provide personalized recommendations and solutions to meet the unique needs of each customer.
• Utilize effective communication and problem-solving skills to resolve customer concerns in a timely and efficient manner.
• Adhere to company policies and procedures while maintaining a high level of professionalism and customer satisfaction.
Required Skills and Qualifications:
• Excellent verbal and written... communication skills.
• Strong interpersonal skills with the ability to build rapport and establish positive relationships with customers.
• Previous experience in customer service or a related field preferred.
• Proficiency in computer navigation and multitasking.
• Ability to work independently and collaboratively in a remote team environment.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
Experience:
• Previous experience in customer service or a related field preferred.
Working Hours:
• Flexible scheduling including evenings, weekends, and holidays.
Knowledge Skills and Abilities:
• Strong problem-solving skills.
• Ability to navigate computer systems efficiently.
• Excellent time management skills.
Benefits:
• Competitive salary with performance-based incentives.
• Comprehensive benefits package including health, dental, and vision insurance.
• Retirement savings plan with employer match.
• Paid time off and holiday pay.
• Career development opportunities and ongoing training.
Why Join American Express: Joining American Express means becoming part of a global team dedicated to excellence and innovation in the financial services industry. We offer a supportive work environment where your contributions are valued, and your potential for growth is limitless. As a Virtual Customer Care Professional, you will have the opportunity to make a meaningful impact while enjoying the flexibility and convenience of remote work.
How to Apply: To apply for the Virtual Customer Care Professional position at American Express, please visit our careers page Apply Job!
Submit Your ApplicationSeize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.