Atlassian Administrator- Remote within Cleveland, Atlanta or Austin

OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow.

Candidates must currently reside in Cleveland, OH, Atlanta, GA or Austin, TX to be considered.

Job Summary/Objective

Manages and maintains our Atlassian suite of products, including Jira, Confluence, JSM and Bitbucket. Ensures that these tools are configured to meet the needs of our teams and that they are running smoothly. Assumes responsibility for user management, automation, permissions, and troubleshooting any issues that arise.

Key Responsibilities & Duties (essential to the job)

1. Administers and supports Atlassian products (Jira, Confluence, JSM, Bitbucket).
2. Supports accurate time tracking and reporting with Atlassian add ons.
3. Configures and customizes workflows, fields, and screens.
4. Manages user permissions.
5. Troubleshoots and resolves issues related to Atlassian products.
6. Collaborates with teams to understand their needs and provides solutions to improve their workflows through automation.
7. Stays up-to-date with the latest Atlassian product updates and best practices.

Education

A bachelor’s degree from an accredited college or university is required, with a focus in Information Technology, Computer Science, Engineering, or related discipline. In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree.

Experience, Skills and Key Competencies

At least 3 years of proven experience as an Atlassian Administrator or in a similar role.

Must also be able to demonstrate the following skills and abilities:

• Strong knowledge of Jira, Confluence, JSM, and Bitbucket.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Ability to work independently and as part of a team.
• Can effectively organize and manage day-to-day work and priorities, and use time, energy and resources to meet goals, deadlines, and deliverables.
• Able to communicate in a respectful, positive and constructive manner, even during times of challenge and frustration.
• Flexible and adaptable approach to work, and can easily adjust to shifts in priorities as the needs of the business change.
• Able to effectively work and thrive in a remote work environment that has limited opportunities for in-person interactions.

Special Position Requirements

• Willing and able to adjust work hours as needed to meet with individuals and teams across time zones.

What makes working at OEC awesome? It varies from employee to employee. For some, it's the flexibility - whether it's remote work or a hybrid or in-person role, OEC takes our teams across multiple time zones and international communities. For others, it's the strong sense of camaraderie and community that celebrates both individuals and team-driven contributions. Or it could be the empowerment and how the team is encouraged to take risks, learn, and grow within a dynamic and supportive environment. But no matter what gets us out of bed in the morning, our whole global community is inspired to be forward thinking and drive innovative solutions for the automotive parts and repair industry. 
 

OEConnection is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite applicants and employees to voluntarily self-identify their gender, race and ethnicity. Submission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provision of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual. This information will be maintained separately from your application for employment. If you do not wish to self-identify at this time, you may do so in the future by submitting this form. Failure to provide the following information will not subject you to any adverse action or treatment. OEConnection is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.