Admin Support Specialist (JOB ID:BRENIC)

** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:

https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0

C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.

" PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH"

About the Client: The Client is a premier innovator in luxury glassware and drinkware for the hospitality industry, blending timeless craftsmanship with modern design to elevate guest experiences. With a robust network of over 25 showrooms across North America, they offer clients the opportunity to explore their elegant, high-quality collections firsthand. Committed to environmental stewardship, The Client prioritizes sustainability through the use of recyclable materials and durable, eco-conscious manufacturing methods

About the Role: The Admin Support Specialist will provide back-end support to sales, operations, and customer service teams. The role involves handling data entry, reporting, order and quote management, website updates, and CRM/ERP system tasks. This position requires a proactive individual with strong English communication skills and the ability to work independently while maintaining accuracy and

Key Responsibilities

• Provide administrative support across multiple departments and personnel.
• Manage order entry, quotes, invoicing, and customer follow-up.
• Input, update, and manage data within the NetSuite ERP system and other platforms.
• Run, prepare, and distribute reports from ERP and industry databases.
• Support the sales team with customer inquiries, quotes, and lead follow-up.
• Assist customer service functions, including verifying email filtering.
• Perform data entry and collection for various projects.
• Assist with website updates such as product info, descriptions, and pricing (training provided).
• Manage and maintain accurate data on industry platforms like AutoQuotes.
• Participate regularly in video and audio web meetings.
• Collaborate with internal teams to improve lead conversion and customer engagement.
• Maintain a high level of accuracy and professionalism in all tasks.
• Provide support for future digital and email marketing initiatives as the role evolves.
  
  

Qualifications

• Minimum 3 years of administrative or similar professional experience (5+ years preferred).
• High English proficiency (verbal and written) with a professional demeanor.
• Strong technical proficiency with ERP/CRM systems; NetSuite experience preferred.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Tech-savvy and comfortable with databases, reporting, and web-based platforms.
• Strong organizational skills, accuracy, and attention to detail.
• Ability to work independently, manage priorities, and support multiple departments.
• Strong communication and collaboration skills.
• Trainable and adaptable to company-specific tools and processes.