Mobile Customer Service Representative
Posted 2025-09-12
Remote, USA
Full Time
Immediate Start
Bring your passion and expertise to make a difference as a Mobile Customer Service Representative! This role is 100% remote, giving you full control over your work environment. This position requires a strong and diverse skillset in relevant areas to drive success. We believe in rewarding talent. The total rewards package for this role includes a competitive salary.
Job Brief: We are hiring a mobile customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels remotely. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Pay: $23 - $28 per... hour
Hours: Monday - Friday, 9am - 7pm
Responsibilities
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.
Skills Required
• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support Apply Job!
Simple Application ProcessReady to join us? The first step is easy. Click apply now and we'll be in touch soon!
Job Brief: We are hiring a mobile customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels remotely. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Pay: $23 - $28 per... hour
Hours: Monday - Friday, 9am - 7pm
Responsibilities
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.
Skills Required
• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support Apply Job!
Simple Application ProcessReady to join us? The first step is easy. Click apply now and we'll be in touch soon!