Customer Service Representative - Colibri Real Estate
Posted 2025-09-12
Remote, USA
Full Time
Immediate Start
Core Information:Position: Customer Service Representative - Colibri Real EstateCompensation: a competitive salaryStart Date: Immediate openings availableLocation: RemoteCompany: Pathremotenetwfh
Position Overview
When you join Colibri, youll be part of a team thats supporting our customers from the front lines. As a Customer Service Representative, youll play a vital role in enabling first call resolution in a constantly evolving industry, while using a variety of tools and technology. In the process, youll handle a broad range of customer service call types such as processing... extensions of expired products, enrolling customers in coursework, and assisting customers as they navigate our website. Its an opportunity to showcase your customer experience expertise and assist us in creating customers for life!
What Youll Do
• Professional ability to build relationships with customers, while giving you the opportunity to personalize your communication
• Provide technical support and fast-paced critical thinking to anticipate our customers current and future needs
• Strong work ethic and self-motivation with a commitment to succeed both individually and as a team
• Aptitude to learn and navigate new software quickly, and comfortable using multiple computer screens and internet tabs simultaneously
• Set Schedule during our operating hours between 9a-530p/9a-6p EST or 11a-8p EST/1130a-8p EST
What Youll Need to Succeed
• High school diploma or equivalent
• Proficiency in Microsoft Office
• 2 years of Customer Service experience required
• 1 year of call center support experience preferred
• 1 year of technical support experience preferred
Who You Are
• A positive, friendly, and approachable personality
• Must handle obstacles with grace, accuracy, and urgency
• Ability to remain calm under pressure
• Ability to work independently
What We Offer
• 401(k) matching
• Health, Dental & Vision Insurance
• 20 days of PTO
• 9 paid holidays
• Paid 2-week training
• Maternity leave
• 2 perfect days a year
• 3 floating holidays (prorated from when you start)
• Growth opportunity and career path (Ability to learn additional brands to earn a pay raise)
• Bonus incentives monthly and quarterly
• Employee Assistance Program
• Professional Education Coursework
• Tuition Reimbursement Apply Job!
Join Our Team!This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
Position Overview
When you join Colibri, youll be part of a team thats supporting our customers from the front lines. As a Customer Service Representative, youll play a vital role in enabling first call resolution in a constantly evolving industry, while using a variety of tools and technology. In the process, youll handle a broad range of customer service call types such as processing... extensions of expired products, enrolling customers in coursework, and assisting customers as they navigate our website. Its an opportunity to showcase your customer experience expertise and assist us in creating customers for life!
What Youll Do
• Professional ability to build relationships with customers, while giving you the opportunity to personalize your communication
• Provide technical support and fast-paced critical thinking to anticipate our customers current and future needs
• Strong work ethic and self-motivation with a commitment to succeed both individually and as a team
• Aptitude to learn and navigate new software quickly, and comfortable using multiple computer screens and internet tabs simultaneously
• Set Schedule during our operating hours between 9a-530p/9a-6p EST or 11a-8p EST/1130a-8p EST
What Youll Need to Succeed
• High school diploma or equivalent
• Proficiency in Microsoft Office
• 2 years of Customer Service experience required
• 1 year of call center support experience preferred
• 1 year of technical support experience preferred
Who You Are
• A positive, friendly, and approachable personality
• Must handle obstacles with grace, accuracy, and urgency
• Ability to remain calm under pressure
• Ability to work independently
What We Offer
• 401(k) matching
• Health, Dental & Vision Insurance
• 20 days of PTO
• 9 paid holidays
• Paid 2-week training
• Maternity leave
• 2 perfect days a year
• 3 floating holidays (prorated from when you start)
• Growth opportunity and career path (Ability to learn additional brands to earn a pay raise)
• Bonus incentives monthly and quarterly
• Employee Assistance Program
• Professional Education Coursework
• Tuition Reimbursement Apply Job!
Join Our Team!This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.