(Customer Service Remote Jobs) - Consultant Streaming Support Entry Level
Posted 2025-09-12
Remote, USA
Full Time
Immediate Start
We are currently looking for a skilled and motivated Consultant Streaming Support Entry Level! Our Remote office provides a state-of-the-art and comfortable workspace. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is benchmarked at a competitive salary.
Are you passionate about delivering exceptional customer service while working remotely? Join Sutherland as an Entry-Level Consultant for Streaming Support, where you will play a pivotal role in assisting customers with their streaming services. This position is perfect for individuals who are tech-savvy, enjoy problem-solving, and have a flair for helping others.
Key Responsibilities:
Customer Assistance: Provide first-level support for streaming service issues via chat, email, and phone.
Problem Resolution: Troubleshoot technical problems related to streaming devices and applications, ensuring swift resolutions.
Account Management: Assist customers in managing their accounts, subscriptions, and billing inquiries.
Documentation: Record and document each interaction accurately for future reference and analysis.
Feedback Implementation: Actively participate in feedback sessions to enhance service delivery and customer satisfaction.
Qualifications:
Education: High school diploma or equivalent; a bachelor's degree is a plus.
Experience: Prior experience in customer service, preferably in a technical support role, is advantageous but not required.
Skills:
Excellent communication skills, both written and verbal.
Strong problem-solving abilities with a customer-focused approach.
Familiarity with streaming services and common technical issues.
Proficiency in using computers and navigating multiple systems.
Benefits:
Health Insurance: Comprehensive health insurance plans, including medical, dental, and vision coverage.
Remote Work: Flexibility to work from the comfort of your home.
Training : Access to ongoing training to enhance your skills and career growth.
Supportive Environment: A collaborative and supportive team culture that values your input and growth.
About Sutherland:
Sutherland is a global leader in digital transformation and process consulting. We partner with top-tier companies to deliver innovative customer experiences. With a presence in over 19 countries, our team of 38,000+ professionals is dedicated to helping businesses achieve their goals through exceptional service and support.
Apply Now:
Interested in joining our team? Click Button to apply and become a part of Sutherlands innovative customer service team. Apply Job!
Ready for an Easy Start?This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!
Are you passionate about delivering exceptional customer service while working remotely? Join Sutherland as an Entry-Level Consultant for Streaming Support, where you will play a pivotal role in assisting customers with their streaming services. This position is perfect for individuals who are tech-savvy, enjoy problem-solving, and have a flair for helping others.
Key Responsibilities:
Customer Assistance: Provide first-level support for streaming service issues via chat, email, and phone.
Problem Resolution: Troubleshoot technical problems related to streaming devices and applications, ensuring swift resolutions.
Account Management: Assist customers in managing their accounts, subscriptions, and billing inquiries.
Documentation: Record and document each interaction accurately for future reference and analysis.
Feedback Implementation: Actively participate in feedback sessions to enhance service delivery and customer satisfaction.
Qualifications:
Education: High school diploma or equivalent; a bachelor's degree is a plus.
Experience: Prior experience in customer service, preferably in a technical support role, is advantageous but not required.
Skills:
Excellent communication skills, both written and verbal.
Strong problem-solving abilities with a customer-focused approach.
Familiarity with streaming services and common technical issues.
Proficiency in using computers and navigating multiple systems.
Benefits:
Health Insurance: Comprehensive health insurance plans, including medical, dental, and vision coverage.
Remote Work: Flexibility to work from the comfort of your home.
Training : Access to ongoing training to enhance your skills and career growth.
Supportive Environment: A collaborative and supportive team culture that values your input and growth.
About Sutherland:
Sutherland is a global leader in digital transformation and process consulting. We partner with top-tier companies to deliver innovative customer experiences. With a presence in over 19 countries, our team of 38,000+ professionals is dedicated to helping businesses achieve their goals through exceptional service and support.
Apply Now:
Interested in joining our team? Click Button to apply and become a part of Sutherlands innovative customer service team. Apply Job!
Ready for an Easy Start?This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!