Associate Account Manager REMOTE FROM ANYWHERE IN THE USA

aytm.com is seeking an Associate Account Manager who desires a successful career at a high-tech quantitative research company. The goal of this role is to facilitate superb client experience before, during and after the consultive research sales process. An Associate Account Manager at aytm is an individual who is extremely well organized, has a strong work ethic driven to succeed in a fast-paced environment. 

We are seeking an individual with deep client orientation, excellent critical thinking and communication skills, ability and resilience to problem solve effectively and demonstrates strong technical expertise. This role will be assigned to a Global operating account working in partnership with the assigned Senior Account Manager along with collaboration with the entire team that services this account. This role is 100% remote requiring discipline, schedule flexibility, consistent home internet access and a quiet working space.

About Us 
aytm delivers state-of-the-art insights automation technology and expert guidance that’s focused on providing answers for the clients of today, while evolving a platform that supports those curious about tomorrow. Advancing research with transparency and flexibility, aytm helps you connect to a community of people, optimize your products, positioning, and concepts, and get from idea to market faster. We have a world-class platform, top-tier clients, and a creative and energetic team.

Responsibilities:

• Day to day sync and collaboration with your Senior Account Manager – consider this a partnership.
• Support the sales pipeline process – attending calls, gathering needed data from internal resources, design proposals, delivery, follow through to close and post-sale support.
• Provide consultative technical sales expertise by leveraging an in-depth understand of previous client work and the aytm platform
• Assist in Overseeing hand-off of projects to the service delivery team (full service - research team) and customer success teams (ADIY - client support). 
• Work with your AM to manage DIY client requests/emails, questions before, during and after fielding of surveys.
• Assist with strategy and outreach in partnership with the Senior Account Manager
• Assist Sr Account Manager in meeting sales quotas and driving account growth
• Manage and prioritize day to day tasks
• Become an aytm platform expert

Qualifications:

• Minimum of 1-3 years of experience working in quant research sales or account management interacting with Fortune 500 clients, CPG experience is a huge plus. 
• Bachelor's degree in Business, Communications, or comparable education and/or work experience. 
• Experience supporting large accounts that require detailed account tracking and excellent organizational skills.
• Excellent verbal and written communication skills to influence, inspire and motivate others.
• Very comfortable working in a tech environment with proven work experience.
• Strong MS Office skills and experience, advanced Excel experience a plus.
• Experience and proficiency making data driven decisions
• Excellent time management skills and ability to work well in a fast-paced environment
• Exceptional project management skills with ability to prioritize and meet deadlines while collaborating across teams and functions.
• Confidence without over confidence, team dynamics have a high importance in this role.
• Demonstrated track record of assessing situations, developing relationships and account plans.
• Salesforce, Asana and Slack experience a plus
• Must be a team player and empathetic

What we offer:

A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset. We’re a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work. We were recently awarded 2024 Inc 5000 Fastest-Growing Private Company and 2024 Inc Best Places to Work. We’re also fully virtually,  which means you’ll be working remotely from the location of your choosing (home, coffee house, library). While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance. Remote work experience is preferred, but not required..

Benefits would include:

• Unlimited, responsible PTO - With a recommended minimum number of days taken each year
• Affordable Insurance -$0 deductible Health plans plus dental, vision, and more!
• 401k retirement - Account with automatic company contributions
• Dependent Care - a pre-tax benefit account that you can fund to pay for eligible dependent care services
• Professional Development - Bring your professional Development needs to the table and get your career nourished
• In-Home Snack allowance - Who doesn’t love some yummies to get you through the day?
• Cellphone/Internet credits - Get tax-free credits to use toward your cell phone and internet utilities.
• Equipment and Structured Onboarding - We will provide you with the equipment and tools you need, along with great onboarding courses to set you up for success.
• Paid Volunteer Time - We support you helping others
• Great colleagues and an opportunity to sail into uncharted waters with a profitable company that is changing its industry! 

**aytm is an Equal Opportunity Employer and committed to a diverse, equitable and inclusive culture and workplace.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.