Support Technician - US Remote, Overnight Shift
Posted 2025-09-12
Remote, USA
Full Time
Immediate Start
Description:
Provide excellent customer service by troubleshooting, installing, and supporting software and hardware. Take incoming calls and identify underlying problems. Ensure timely and accurate service while documenting in ticketing systems.Requirements:
2+ years of Networking and/or Customer Service Experience. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.Benefits:
Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more!
Provide excellent customer service by troubleshooting, installing, and supporting software and hardware. Take incoming calls and identify underlying problems. Ensure timely and accurate service while documenting in ticketing systems.Requirements:
2+ years of Networking and/or Customer Service Experience. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.Benefits:
Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more!