Admin Coordinator - Cleaning Services (JOB ID:MATJFC)

** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:

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C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.

" PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH"

About the Client:

The client is a professional cleaning service dedicated to providing top-quality residential and commercial cleaning. They are committed to making a difference in the lives of their clients and community, one clean space at a time. The services include deep cleaning, standard cleaning, and move-in/move-out cleaning. They pride themselves on using environmentally friendly, non-toxic products to ensure a safe and healthy environment for our clients and their families.

About the Role:

We are seeking a highly organized and proactive Virtual Assistant to join our team. This full-time position is ideal for a detail-oriented individual who excels at managing schedules, providing excellent customer service, and supporting a cleaning business's daily operations.

Key Responsibilities

• Manage and finalize the cleaning crew's schedule, typically 10 days in advance.
• Act as the first point of contact for clients and cleaning crew. Address and resolve issues such as access to properties or appointment changes.
• Communicate any gaps in the schedule to the sales team to help with filling appointments.
• Act as the backup to the sales team, covering absences, etc.
• Track customer payments, update and maintain internal documentation, and assist with special projects and reports as needed.
• Manage the recruitment pipeline for new team members.
  
  

Ideal Candidate Profile

• Proven experience in a virtual assistant, administrative, or customer service role.
• Strong verbal and written communication skills in English. Spanish proficiency is a plus.
• Highly organized with a keen attention to detail.
• Ability to work independently and manage multiple tasks effectively.

Technical Requirements

• Prior experience with GoHighLevel is a significant advantage.
• Proficiency with Microsoft Excel (basic to intermediate level) is required.
• Jobber knowledge/experience is a plus
• Reliable remote work setup including a computer, backup computer, headset, camera, backup Wi-Fi, and a backup power source.